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Achieve your goals, using my experience
Pivotal is business consultant and coach Chris Hansen. Expert in people businesses following 25yrs of experience as a technical services business owner.
Bought | Grown (100+) | Matured | Sold
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Let's Create Your Next Pivotal Business Moment
Experienced Owner & Operator
Over the last 25 years I have gained experience of the full business life cycle, as an owner and operator;
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Sale and Exit
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Management Buy Out (MBO)
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Successful lifestyle business
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Growth to 100 staff
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Nationwide blue chip customers
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Established senior leadership team
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Standard operating procedures
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Reduced owner dependence
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People based businesses (Consultancy, inspection, service, testing, and installation)
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Family businesses
Proven Track Record
Strategy needs big ideas, made successful through small details:
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Culture - Strong team of 100 (clear mission, values & norms)
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Growth - Average 10% year on year
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Clients - High satisfaction from both prestige and volume clients
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Reputation - Well respected by clients and competitors
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Profit - Every year of trading
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Leadership Team - Effective team with low owner dependence
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Lifestyle - Enjoyable lifestyle business aligned to owners & plan
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MBO - Completed in 2014 with loans paid off early
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Sale & Exit - Sold in 2023 with an exit in 2024
“I had the pleasure of working with Chris for nearly 4 years. He’s a natural commercial leader and I found my weekly catch ups invaluable. Through sharing ideas, and insightful questions, I often came with an issue needing solving and left with a plan that then fed into the larger strategic direction. Chris’s skill is managing to do this with simple compelling language, empathy and humour.”
Sharon Gavin, Operations Director, Riverside Environmental
“Chris has a wealth of experience and knows how to lead a successful business through its many challenges culminating in a successful exit. He would bring valuable knowledge to a business in need of a fresh perspective.”
Mark Grady, Partner, McBrides
"Chris is a well rounded business professional with both operational and commercial experience. He is entrepreneurial, communicates well and has excellent attention to detail. I have seen the results first hand of his strategic thinking and team development skills. For many SME owners Chris would make a great coach and mentor."
Simon Parrington, CEO, Celnor Group
"Chris is a pleasure to work with. He operates with the perfect blend of technical and interpersonal skills. I've known Chis for just under 10 years as our businesses have supported each other. I'd highly recommend working with Chris in any capacity."
Marc Baines, Managing Director, South East Consortium
"I have worked with Chris for many years, his manor and professionalism is second to none. Chris understands people and business on a level that exceeds most and as such made working with Chris a pleasure"
Mark Mclaughlin, CEO, Mark One Consultants
"...always been a pleasure to work with and I would not hesitate to recommend working with him in any capacity. "
Sue Ranson, Partner, Loch Associates
"...trust was established very early and easily.
From the outset he understood the context and all we wanted to achieve. Applying his capability and knowledge he set out a route for short and medium term delivery across a range of matters."
Niall O'Rourke, Head of Building Safety & Compliance, LB Croydon
"Chris has helped me take an idea, a basic abstract concept, and refine them into a workable prospect. His honest and open approach really had me thinking about what I wanted to achieve but also encouraged me to think more about the prospective client. "
Jacks Regan, Founder, Envitalisation
